8/10 Väldigt bra
11 december 2024
Experience Cuban-luxury home from bygone era
The architecture and layout of this casa was pleasing & interesting and quirky but very well maintained & in excellent condition. Our room was quite spacious and the housekeeping was excellent. Lots of steps to room and breakfasts (separate area for some rooms)so be forewarned that this casa is not for the person that cannot handle steps. Communications with the "managers"were limited. There were 4 "managers" that rotated. Friendly & cordial but they were not forthcoming with information or willing to help with recommendations. We endured a nation-wide blackout and continued power outages during our 3-day stay. We understood that this was out of their control but at the price per night of this casa there should have been a back-up generator in place. The higher standard of Jesus Maria 7 accommodations became worthless without basic utilities... We had no hot water and only a trickle of water during the outages and NO internet!! You are pretty much on your own to gain information.
One of the managers WAS very friendly and helpful and set us up with our taxi to Trinidad. (But later we learned the price was way out-of-line and we paid at least twice the going rate. On our last day the manager told us that the (4)bottled waters they "gave" us was at no charge because of the blackouts. Really??
A high note were the beautiful breakfasts every morning! Last morning we finally got to have our breakfast on the terrace (as promised in Hotels.com listing)and it was fabulous!
Melinda
Melinda, 3 nätters resa
Verifierad gästrecension från Hotels.com