When we first saw our room, there were bodily fluid stains all over the comforter and sheets. Furthermore, there was a significant amount of black mold in the shower tub, and it was evident that the room was not properly cleaned. There was garbage and gum left behind, and dirt on the floor. When we showed the desk staff our room, and asked him about the black mold, he just laughed and confirmed it was indeed mold. We asked for a new room, and were shown 2-3 rooms that were nearly as dirty as the first room. Eventually, he showed us a room that was seemingly acceptable for a night's sleep.
After we settled into the room, we noticed roaches coming out from under the mini-fridge, so we left the room in a panic. When we confronted the staff member, he did not deny or act surprised that we found roaches, he simply agreed to refund our deposit. After much back and forth at 2AM, he eventually said that we would be receiving a full electronic refund.
If you are reading this and thinking of booking, don't!! The cleanliness of the rooms is appalling, and the fact that the staff are complicit in giving out disgusting, roach infested rooms makes it even worse. If you speak with the staff member (Nagrag?), do not trust him, he tried to conceal the roach infestation and other health hazards such as mold.
Note: The roach infestation was noticed as of late August 2024. If you don't want roaches in your stuff, AVOID THIS MOTEL AT COSTS.