Very happy we stayed at this hotel. Excellent service, good room (even if we had the standard) of decent size. Location right next to Porta Nuova, a short walk from the city centre = easy to get to. The hotel is in very good condition, the reception was first class. I had ordered some flowers and prosecco in advance, and the hotel generously added a platter of choklades, biscuits, and berries as well as a nice welcome message. There is a spa in the hotel with a small pool (not for swimming, but relaxation). All very convenient. The breakfast was good, with a wider selection of bread than we are used to in continental hotels. We had room 224 which also had a small balcony. Too cold to use in January, but I assume a good addition in warmer weather.
Good wifi, we were able to use streaming services.
the bed was somewhat firm, but I got used to it. Pillows of different softness were of available.
I recommend this hotel. Worth the price.