I was very disappointed with the Novotel Beijing Peace hotel experience. The hotel room was in a very bad shape, old & shabby, bathroom sink tilted, the electrical socket did not cover up the whole behind it, cleaning service left much for improvement. Personnel at the reception did not welcome guests with a smile, breakfast was limited & did not look fresh (e.g. fruits). This is most definitely not a 4-star hotel, I think the price is rather charged for the location and not for the condition of the hotel.