This is one of the best stays we’ve had anywhere! We’re on a family road trip and heard amazing things about Quebec City. I searched for the perfect hotel and came upon this one, and booked it for the location. I didn’t realize we’d get the best service of our life!! I’ll explain: We have a lifted 4Runner, with huge tires and has stuff on the roof of it as well. I read online that they had height restrictions in their parking deck, but there was offsite parking we could use. After we checked in, I told the guy at the desk about our vehicle and he came out and measured it. He called another parking deck to check on their height and sent my husband over there to park. Alas, our vehicle was too tall despite the measuring and checking. My hubby called to tell me, and I went back to the front desk to ask what we should do. The same gentleman then went outside to look for a metered spot for us. I was standing out there with him when my husband pulled up, but there wasn’t enough room on the street. At this point, the employee said “can I get in your vehicle and we’ll go find a place together you can park?!” My husband welcomed the help, they drove around the corner and found a street parking spot with a meter, and the gentleman helped my husband get the app, navigate the language and payment, and we had a great spot while we were there! This is the kind of service you get with this hotel! Truly incredible! We’ll be back!