We enjoyed our stay at The Moore. It's in a great spot next to a lot of great food (highly recommend Dim Sum Chelsea), and the staff was really nice. However, 2 things stood out to me to drop it to a 4-star experience instead of 5 stars. They claim all the beds in their hotel are Queen beds, and I dont believe that's true from my experience sleeping on a Queen bed at home. Either these are full beds, or NY calls a smaller bed a Queen bed. But at home my feet are never at the edge of the bed/hanging off, and they were here. And then the other issue was the AC - the thermostat would read that it was 67 degrees (or whatever the lowest temp allowed was), so we couldnt get the room any cooler. But theres just no way it was actually that cool in there. Perhaps because there's no fan in the room, the stagnant air made it feel much warmer, I'm not sure. But it definitely kept me up a few nights until the room finally would cool down.
I dont mean for it to only sound negative, we did enjoy our stay. But those 2 things definitely impacted my time and I think are worth sharing.