2/10 Dåligt
10 november 2024
…
We checked in after 00:00,My friend woke upp around 1:00 aclock with a mouse in the room, he went to reception and asked for help but the guy in the reception said he was afraid for mouse so my fiend had to fix this problem himself which he also done , clock was 4 aclock in the morning when the mouse was catch and released from the room.
We asked for some kind of compensation as my friend did not get to sleep because of this inconvenience but staff only gave ambiguous answers and seems no compensation is on its way, according them it is not their fault( they put the guilt on the tourists which open the porch door, but my friend never did this , we arrived very late and this was last thing to do)and they can’t do anything about it, not catch the mouse, not offer another room, no compensation.bad x2
Andreea
Andreea, 1 natts familjeresa
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