I have stayed at the Coutryard on various occasions and have nothing to complain about. In fact, it's a very decent place. The reason for providing a low evaluation rating is to assist in getting the overall customer satisfaction average below the 4 mark, which in my opinion would properly reflect the standard of the hotel as well as a value for money ratio. Having said that, I do not hesitate to recommend the Courtyard. My point is, have realistic expectations.