Likes: Comfortable beds, spacious room, SmartTV, kitchen facilities, view, closeness to public transportation (Flinders Street train station, tram stops) and shops and restaurants within easy walking distance. Excellent takeaway coffee. Complimentary drink at the bar. Perfectly heated lap pool and nice warm whirlpool.
Dislikes: Breakfast service. On a busy morning, the following statements were made in our party: "Worst hashbrowns I've ever had", "the frittata is okay", "the bacon is disgusting but it's edible if you eat it with the frittata", "scrambled eggs inedible", "Croissants should not be allowed to be called croissants. Dry and bread-like. Dry bread. Banana cupcake was tasty." On a less busy morning, the bacon and omelette (cooked to order) was good.
Bathroom felt outdated, with a beat-up tub, nothing to hold on to when climbing in and out of it. No extra toilet paper roll in the cabinet for the first and third day. No tissues on the first day. Weird soap bar that left your hands feeling waxy. Shower products not sustainably packaged - small bottles that barely provided enough product for two people. If you are considering renovations, please also consider installing refillable soap and shampoo/conditioner dispensers.