Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048
What's nearby
Coco Park Shopping Center - 8 min walk - 0.7 km
Shenzhen Convention and Exhibition Center - 16 min walk - 1.4 km
Huaqiangbei - 2 min drive - 2.4 km
Huanggang Border Crossing - 4 min drive - 3.6 km
Huanggang Port - 9 min drive - 9.5 km
Getting around
Shenzhen Intl. Airport (SZX) - 33 min drive
Hong Kong International Airport (HKG) - 49 min drive
Hong Kong Lok Ma Chau Station - 3 min drive
Shenzhen Station - 6 min drive
Sungang Railway Station - 9 min drive
Shenzhen Convention and Exhibition Center Station - 3 min walk
Futian Station - 8 min walk
Gangxia Station - 9 min walk
Restaurants
利寶閣 - 5 min walk
Manner Coffee - 8 min walk
豫园上海饭庄 - 4 min walk
星巴克 - 2 min walk
京都和食屋 - 5 min walk
About this property
Sheraton Shenzhen Futian Hotel
At Sheraton Shenzhen Futian Hotel, you'll be just a 5-minute drive from Huaqiangbei and Shenzhen Convention and Exhibition Center. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. This luxurious hotel also features an indoor pool, a seasonal outdoor pool, and a garden. Public transportation is just a short walk: Shenzhen Convention and Exhibition Center Station is 3 minutes and Futian Station is 8 minutes.
Languages
Chinese (Mandarin), English, Korean
At a glance
Hotel size
354 rooms
Arranged over 24 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) not allowed
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Coffee shop
Room service (late night)
What to do
Shopping
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Conference space (86111 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
2 buildings/towers
Built in 2007
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness center
An indoor pool
Seasonal outdoor pool
Shopping mall on site
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Accessibility
Elevator
Elevator door width (inches): 79
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Front entrance ramp
Wheelchairs available on site
Closed captioned TV
Height-adjustable showerhead
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site
Area rugs in room
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The Exchange 怡聚轩自助餐厅 - This restaurant serves breakfast, lunch, and dinner. Open daily.
Afterwards 迩逅吧 - Onsite lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 218 per person
Renovations and closures
The following facilities or services will be unavailable from October 23 2024 to April 30 2025 (dates subject to change):
Swimming pool
Children & extra beds
Rollaway beds are available for CNY 373 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:30 PM
The seasonal pool is open from May 01 to October 22
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Hotel Shenzhen Futian
Shenzhen Futian Hotel
Shenzhen Futian Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel
Shenzhen Sheraton
Sheraton Shenzhen
Shenzhen Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen
Frequently asked questions
Does Sheraton Shenzhen Futian Hotel offer free cancellation for a full refund?
Yes, Sheraton Shenzhen Futian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Shenzhen Futian Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10:30 PM. The pool will be unavailable from October 23 2024 to April 30 2025 (dates subject to change).
Are pets allowed at Sheraton Shenzhen Futian Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Shenzhen Futian Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sheraton Shenzhen Futian Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Shenzhen Futian Hotel and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness center. Sheraton Shenzhen Futian Hotel also has a garden.
Are there restaurants at or near Sheraton Shenzhen Futian Hotel?
Yes, there's an onsite restaurant.
Does Sheraton Shenzhen Futian Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Sheraton Shenzhen Futian Hotel like?
Sheraton Shenzhen Futian Hotel is located on the Strip in Futian, a short 3-minute walk from Shenzhen Convention and Exhibition Center Station and 16 minutes' walk from Shenzhen Convention and Exhibition Center.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 2, 2024
Ronald
Ronald, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Rosa
Rosa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
KA KEUNG WILLIAM
KA KEUNG WILLIAM, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 22, 2024
The tooth getting long and shows
Loses lighting system . Never know when a where switch should be engage . The switches labeling really show the age of the building .
Breakfast food was exceptionally substandard . Fortunately the staffs in general was great and helpful Food was always lukewarm though one saw the food was just cooked and displayed for customers. Perhaps more heating light on the counter might help .
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 20, 2024
Don’t think I will stay here again. Hotel is old and run down. I was told there will be construction a day after I checked in. The construction was right on top of my room and started 7AM and last throughout the day, including weekend. There were no offer to switch me to a different room when the hotel was clearly not busy with much vacancy. Also, the AC was not working. No matter what you set it to, it stays at 25C. So annoying.
Verified traveler
10-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 10, 2024
Khoa
Khoa, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Aug 25, 2024
Hotel is centrally located and convenient for dining and shopping. It’s a non smoking room, but it smells of smoke and mildew. Had a headache staying in the room with the smell, being a non smoker myself.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2024
Miky
Miky, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 6, 2024
I like everything overall. Only issue is Air conditioner is too warm for me which it only limited low to 23 degree. I was standard expecting its low to 15 degree. Also, I came for conference workshops and the banquet room is really hot which I was sweat during presentation.
Chad
Chad, 9-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2024
Nice Lobby and breakfast.
Mehran
Mehran, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2024
It was convenient and close to the subway. The staff was friendly room was comfortable.
Stanley
Stanley, 8-night business trip
Verified Expedia guest review
8/10 Very Good
May 25, 2024
On the whole good, but is showing its age.
Franklin
Franklin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 8, 2024
Convenience
Good location
May
May, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 6, 2024
brilliant location I stay at frequently
Stephen
Stephen, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 1, 2024
On Sunday 28th Jan there were some events at the hotel in the evening. As guests of the hotel, we struggled to use the lifts as there was large crowd streaming through the lobby and heading to the events. Some sort crowd control should be in place. This is probably the only unpleasant experience I have encountered at the hotel but a significantly unpleasant one.
Shann
Shann, 2-night family trip
Verified Expedia guest review
4/10 Fair
Jan 21, 2024
Daryl
Daryl, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 20, 2024
It’s a Sheraton.
Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early.
Greg
Greg, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2024
Iulian
Iulian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 16, 2023
Amazing customer service
Impressive customer service. It is likely unprecedented for them having a guest that rented an ebike and had no where to park. I am impressed that they went out of the way to find a safe place for me to park. As Ebike wasn't allowed near the hotel lobby and they bothered to let their staffs know that there is this crazy guest with rented ebike so I am not stopped everytime I ride to the parking area.
Verified traveler
8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2023
Staff are very helpful and friendly. Location is great. Facility is good
JIANRU
JIANRU, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2023
Very clean and comfortable. Staff are very friendly. Will definitely come back again