I have been staying at this facility over 15 weeks during the last 3 years. I have given numerous good reviews before and have been a very happy guest.
However, this hotel has started its downward slope and its not good anymore. They have saved up big on housekeeping and cleaning. For example soap was not refilled, bed wasnt made daily, towels not replaced and cleaning was very sloppy. I contacted front desk 5 (!) times to ask them to refill my soap and replace towels but no luck. I asked to speak to a manager and again if they please could refill my soap an replace towels, but no luck. On the fourth day without soap and clean towels i went out and purchased my own soap and washed the hotel towels in the guest laundry. I even sent three emails to management to ask why housekeeping was completely ignoring to clean my room, but no answer.
I really liked this hotel in the past, it was like a home away from home. Now its just like a bad hostel.