2/10 Dåligt
30 november 2024
Do not book this hotel
So many things wrong...
A) advertised as a suite with two queen beds. Showed up and it had a king bed in bedroom and a worn out couch in other room. Front desk said this hotel doesnt even have a suite with 2 beds.. so i showed her my email receipt.. said they could put us in room with double queens if we didn't want to use fold out..(keep in mine ive already paid for suite) go back upstairs and my friends decide to just use fold out..We pull it out and frame is broke, wont even hold mattress. Not to mention that the matress was DISGUSTING..looked like all kinds of different stains. The room was just nasty all together. I go back downstairs and now all of a sudden they dont have ANY room available to go because she gave away in the 10 min i went back upstairs. After giving up trying to get them to help rectify situation , we packed our things and left..we paid and made reservation thru Hotels.com so they wouldnt give me my money back.. HORRIBLE experience..
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