we arrived at the hotel about 6 p.m. the check-in details were a little confusing, as it said check-in thru door close to the pool and use your code that was sent. the door closest to the pool was for the office, which was closed. we walked further and found the side door, which was not locked, but was not the closest entrance to our room. after furthering walking to the next door, we found our room. the lights next to the beds, didnt work.called the number given. the person said they would call maintenence, but didnt think. they were still on site. the next day maintenence came, fixed lights. the property didnt feel as secure as i thought it should be. we came home late one evening and there was a couple directly knocking on the door across from our room. they were there knocking about 10 minutes. not sure how they git in, if you need a passcode to enter the building. tried using the toaster provided on the last day and it didn't work, as it wouldnt stay latched to toast. all in all, would rate it 7 out of 10.