Our stay at this hotel was an absolute nightmare and left us deeply disappointed. On our first night, we were given a room that did not match our reservation—a cheaper room than what we had paid for. This was unacceptable, but the problems didn’t end there. On the third night, our room lost power entirely, leaving us without electricity all night. When we sought help, the staff on duty showed complete indifference to our situation and were shockingly rude. This experience was beyond frustrating, and we strongly urge others to avoid this hotel at all costs.