1 not 4 star at all 2 I booked a double room for 2 people, and i do not know why in their system only for 1 person, and they force me to change to another guesthouse or pay 20EURO more per night.(The price is the same for 1 or 2 people online.) 3 If you ask the front dest to call a taxi for you, they will give you a cheating cab, which will take you all around the city and send you out at a very far location than the destination. For my case, i want to take a taxi to the museum, which will save me 1 tramway walking. but the cab send me to a place which i need to walk 3 stops and the tramway for 2 more stops, and they over change me at least 120% more. 4 The location is not good, due to far from tramway, far from all the thing you want to see. You need to walk for 1 stop to take the tram. they are close to a very dangerous district which lives dangerous people. 5 The room is very old, very very small 8 M2 at most, shower leaking, rusty, I am living at top floor, and when it is raining, you will hear very very big noise, due to they is no real roof, but just a metal cover. 6 you can hear very clear of next rooms people talking and TV sound. 7 water in the swimming pool is cool, and they charge 20 USD if you want to use their Turkish bath, which is they did not say it charge in hotels.com . 8 the WIFI is really bad, in the day time you can not even open a webpage, at night you can only use it check e mail and read some text web page, photo will not loading