When I entered the floor of my room it was very warm, and my room was very uncomfortable, even though the AC was running at 68. The toilet would not flush. I went back to the front desk and they immediately sent staff to repair the toilet. It was a hot day so I did not mention the AC, thinking that perhaps the unit had recently been turned on. We left to go to our event and when we returned the room was still very hot. This was several hours later. We informed the front desk and they offered us a new room, which we eagerly accepted. The new room was comfortable and much cooler. However, in closing the sliding bathroom door the handle came off. The staff was very friendly and accommodating. I hate making these comments because they were so kind and helpful, it just seems the property was cheaply done.