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Our stay at this hotel was enjoyable overall, thanks to its prime location in the Times Square theatre district. Being within walking distance to iconic Broadway performances, excellent dining options, and great shopping made our visit to the city that never sleeps even more memorable.
The accommodations were clean and comfortable, featuring convenient amenities like a microwave and refrigerator, as well as a very comfortable bed. There were also ample outlets for charging electronics, which was a nice touch for travelers.
However, we found the front desk staff to be less welcoming and accommodating than expected. There was a notably long wait for our requested early check-in, which detracted from the experience slightly. A warmer, more personal touch from the staff would go a long way in enhancing the overall experience.
That said, this hotel offers great value and convenience, and we would consider staying here again when in the area.