The hotel looks like it is going through some major renovations, so hopefully there are improvements on the way.
The hotels’s moto is affordable luxury. I can not think of any definition of luxury that applies to this hotel.
It’s tired, broken and doesn’t feel clean. The carpets and flooring in our room needing ripping out and burning. Wardrobe door was hanging off. One window didn’t open and the other wouldn’t lock. No toilet seat lid. Shower door was hanging off its hinges. All issues were reported to the man at the reception desk, who seemed more interested in his phone than helping us.
On checking in the front of the hotel was fully scaffolded with men working. We were told this wouldn’t affect us, but at 7am on day 2 they started putting up more near our window! On the second night, bright red and green lights constantly flashed outside our window and kept us awake. On inquiring it appeared the receptionist forgot to turn them off.
Parking was a problem. The hotel has a few resident parking passes available to rent, but had none left for us. There is a municipal car park at the end of the street that can be paid with through an app. However, you need a UK cellphone to load the app and we didn’t have one.
Had dinned in the restaurant - Indian food and highly rated. Our butter chicken tasted like ketchup and cream - worst Indian food ever! See my review elsewhere.
I am so glad we didn’t book the breakfast option.
No chance I will be returning here.