Really bad service and not close to real morroccan food. It's sad to show the morrocan kitchen in this way.
Very bad times for meals, I expected for an all inclusive hotel to have all meals overlaped to eachother, this was not the case, for an example a huge cap between 11:00 AM to 12:30 AM, the absolutely prime time to eat if you have children that we had.
The hotel force you to pay 100DH for each towel you want to borrow, this can be refunded if you return the towel/s.
Another bad example of service is following,
If you are sitting in the restaurant and having a meal and you need a bottle of water, you need to walk out of the restaurant all the way to the bar at the lobby, this is insane!
Btw, when I finnaly got to the room I found these defects:
- the phone was broken
- the toilette seat was broken
- the fridge did not work
- the extra bed I clearly ask for before was not in place