10/10 Exceptional
It was an all around great hotel!!
Jose
Jose, 3-night trip
Otter Hotel
Mountain hotel with restaurant, near Banff Centre for Arts and Creativity
Choose dates to view prices
Otter Hotel puts you just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Upper Hot Springs are within a short drive.
VIP Access9.4
Exceptional
Popular amenities
- Free WiFi
- Air conditioning
Main amenities (8)
- Daily housekeeping
- Restaurant
- 2 hot tubs
- Fitness center
- 24-hour front desk
- Lobby fireplace
- Multilingual staff
- Luggage storage
Feel at home (6)
- Refrigerator
- Private bathroom
- Television
- Daily housekeeping
- Coffee/tea maker
- Elevator
$199 nightly
$217 total
Apr 12 - Apr 13
Total with taxes and fees
Room options
Showing 8 of 8 rooms
Hotel Room 2 Queen Beds
9.4Exceptional
37 reviews
- 275 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Superior Room, 2 Queen Beds
9.6Exceptional
30 reviews
- 274 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Superior Room, 1 King Bed
9.2Wonderful
12 reviews
- 290 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Superior Room, 2 Queen Beds, Mountain View
9.2Wonderful
11 reviews
- Mountain view
- 288 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Superior Room, 1 King Bed, Balcony, Mountain View
9.0Wonderful
7 reviews
- Mountain view
- 290 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Superior King Suite
9.2Wonderful
5 reviews
- 320 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Mountain View King Suite
9.0Wonderful
14 reviews
- Mountain view
- 320 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Superior Accessible Room, King
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
1000 600 Banff Ave, Banff, AB, T1L1H8
What's nearby
- Banff National Park - 1 min walk - 0.0 km
- Victoria Glacier - 6 min walk - 0.5 km
- Banff National Park Information Centre - 16 min walk - 1.4 km
- Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
- Banff Centre for Arts and Creativity - 18 min walk - 1.6 km
Getting around
- Calgary International Airport (YYC) - 93 min drive
- Banff Station - 20 min walk
Restaurants
- A&W Canada - 2 min walk
- The Canadian Brewhouse - 17 min walk
- The Old Spaghetti Factory - 18 min walk
- Good Earth Coffeehouse - 16 min walk
- Evelyn's Coffee Bar - 19 min walk
About this property
Otter Hotel
Otter Hotel puts you just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Upper Hot Springs are within a short drive.
At a glance
Hotel size
- 174 rooms
Arriving/Leaving
- Check-in start time: 4:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets allowed (dogs and cats only, 2 total)*
- Service animals welcome
- Specific rooms only*
- Pets must be supervised
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free covered onsite self parking
- Electric vehicle charging point on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Restaurant
What to do
- Hiking/biking trails nearby
- Mountain biking nearby
- Ski area nearby
Services
- 24-hour front desk
- Luggage storage
- Multilingual staff
Facilities
- Fireplace in lobby
- Fitness center
- 2 hot tubs
Accessibility
- Elevator
- Elevator door width (inches): 42
Room amenities
Be entertained
- 50-inch TV
- Cable TV channels
Home comfort
- Climate-controlled air conditioning and heating
- Coffee/tea maker
- Electric kettle
Sleep well
- Bed sheets provided
Freshen up
- Private bathroom
- Hair dryer
- Towels
Stay connected
- Free WiFi
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
Special features
Dining
Good Folk - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of CAD 30 per pet, per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff
Frequently asked questions
Are pets allowed at Otter Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Otter Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Otter Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Otter Hotel and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Soothe your senses in one of the 2 hot tubs or enjoy the use of a fitness center.
Are there restaurants at or near Otter Hotel?
Yes, there's an onsite restaurant, Good Folk.
What's the area around Otter Hotel like?
Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Otter Hotel Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Amenities
9.6
Staff & service
9.6
Property conditions & facilities
What guests liked
- The hot tubs were a highlight of the stay, offering a relaxing and amazing experience with great views. (220 reviews)
- The property's hot pools were great, relaxing, and had a beautiful snowy mountain backdrop. (102 reviews)
- The spa amenities, including hot tubs and sauna, were a highlight of the stay, offering a premium, relaxing, and clean experience. (62 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Great spot, beautiful view of the mountains and very friendly staff
Jovi
Jovi, 1-night trip
8/10 Very good
I enjoyed the restaurant at the hotel
Steven
Steven, 1-night trip
10/10 Exceptional
Clean, beautiful hotel
Aleena
Aleena, 1-night trip
10/10 Exceptional
Outdoor hot tub was amazing!
Tina
Tina, 2-night trip
10/10 Exceptional
Excellent experience! Great customer service, modern facilities and amazing restaurant.
Claudio
Claudio, 5-night trip
10/10 Exceptional
clean and spacious room, friendly staff, lovely facilities.
tessa
tessa, 4-night trip
10/10 Exceptional
Great stay!
Jacqueline
Jacqueline, 2-night trip
10/10 Exceptional
Room was clean, great hot pools, and enjoyed having a cafe right in the area. We enjoyed the Rocky Mountain Co soaps and shampoos in the bathrooms.
Danni
Danni, 2-night trip
10/10 Exceptional
Very clean rooms and excellent staff
Johnathan
Johnathan, 2-night trip
10/10 Exceptional
Great place to stay!
George
George, 2-night trip
8/10 Very good
Outdoor gym and pool is amazing.
Joo-Hye
Joo-Hye, 1-night trip
10/10 Exceptional
Great amenities. Rooms are generously sized.
Crystalia
Crystalia, 6-night trip
10/10 Exceptional
we loved our stay!
Savanna
Savanna, 5-night trip
10/10 Exceptional
Nice hotel and view to rockies within the town.
NEIL
NEIL, 1-night trip
10/10 Exceptional
The staff were incredibly welcoming and knowledgeable, far exceeding our expectations. The hot pools and fireplace areas were fantastic, and the breakfast at the restaurant was delicious. A truly wonderful experience!
William
William, 1-night trip
10/10 Exceptional
Great stay!
Jen
Jen, 2-night trip
10/10 Exceptional
Beautiful hotel and the big outdoor hot tubs were amazing!
Sabrina
Sabrina, 2-night trip
10/10 Exceptional
Clean room, nice staff and amazing views from the hot tub
Nicole
Nicole, 1-night trip
10/10 Exceptional
Clean rooms, hot tub little bit hot , great location
Mariia
Mariia, 5-night trip
10/10 Exceptional
Great spot
Ted
Ted, 5-night trip
8/10 Very good
Overall, great stay, staff was great. Location and outdoor hot tub fantastic!
Jacqueline
Jacqueline, 2-night trip
10/10 Exceptional
We love our stay and definitely we will come back!
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Clean rooms, easy check-in and really nice hot tub area.
Hughsten
Hughsten, 1-night trip
10/10 Exceptional
We loved our stay !!
Gabrielle
Gabrielle, 1-night trip
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