I booked a suite, we got to the hotel and there was an envelope in the reception awaiting us. A telephone number in the welcome letter was the way to contact the staff.
The room had a small safety box in the closet.
There were a bathtub behind the bed, with glass between. That was the most exclusive feature of the room.
The room felt like it was up to date in the eighties with worn ikea furniture. The bed was very hard. An odd thing was that the bathtub and basin is just inside the room, a meter from the entrance door, but the toilet was in a separate small space across the room. So if you used the toilet you had to go around the beds and behind the glass to reach the basin and wash your hands. The tv was at least new. There were nothing except the room/furniture/phone/clock radio. No vanity kit, shoehorn, shampoo...nothing. Not even a minibar.( You can go down in the breakfast area and take from the fridge and put it down on a note for the staff.) Eventually I found a small soap dispenser with liquid soap so we at least could wash our hands in the room, the dispenser was actually missing a piece of ceramic. 2 pink plastic cups was also found in the basin area. It felt more like a nicer hostel than a suite to be honest.
The breakfast was small but ok, you sit at the table where your name is. You actually get to see the staff now! It feels like having coffee at an old lady's place with porcelain and embroidered cloths. :)
Not worth the price I payed.