We (my other and I) have stayed at this hotel many times and it is a hotel that is close to almost everything in Alassio. The rooms are good Italian standard, it´s quite clean (bathroom in 204 needs som look over at the ceiling) The balcony is fantastic!
The service on the other hand needs som work. This is a 4star hotel and I wish so much more from the staff! A smile and a welcome, a yes madam and a "subito" would be nice (even in the telephone you can hear a smile) When you enter the lobby, please stand up, look at your guests and welcome them, even if they´ve only been away for an hour or so! Don't sit there, looking at your computer.......