This was the worst hotel experience I have ever had and I strongly recommend you don’t stay here. There is a roof top bar that is essentially a night club with extremely loud music until 2 am. I initially booked the 7th floor but by 10 pm on my first night, the music was so loud the staff moved me to the 4th floor. I still had the same issues the second night and moved to the second floor. The bar/nightclub is on the 8th floor and I could still hear the base and music, loud and clear, over my ear plugs with my room on the second floor. As a solo female traveller, I need to make good use of the day time as it still isn’t safe for me to walk around at night by myself. This constant issue with the bar/ nightclub just really ruined my trip to Medellin as I was exhausted all the time due to the lack of sleep with the loud music. To top it off, the hotel refuses to refund me so I could stay somewhere else that’s more quiet and where I could actually sleep. On my final night, the bar was open and I did not want a repeat of my past two nights so I just checked out and stayed at another hotel in El Poblado where I had a much better experience.