By central African standards,. this hotel was nice. By U.S. Standards, it is probably a 1 to 1 1/2 star hotel. Like many African hotels, it needs to be updated and refreshed. I had three service calls while I was there (normally I have no service calls). All were answered promptly. The solutions were not always 100% satisfactory. The two lights over the sink would not work. They came to fix that. When they left, one of the two lights over the sink worked. Why not both???? The food selection was limited. The menu had many items listed that were not available any time during the six days I was there. By U.S. standards that would have been unacceptable but it was totally consistent with other hotels in Cameroon. The bottom line is adjust your expectations. For example, the water went off several times. It was not the fault of the hotel - the city was running out of water and they shut it off. But when you have just lathered up in the shower and it happens, it is inconvenient. The carpet in the room was worn - but not as worn as in many of the other hotels I've stayed in in Africa. At the end of the day, it is probably still one of the better choices of places to stay in Yaounde..