We had a really great stay at Lost Horizon Resort and would happily recommend it to others.
Overall, we were very satisfied. The resort is new, beautiful, and well-maintained, and everything was clean throughout our stay. The pool area is lovely, and the staff were consistently very friendly and welcoming.
The food deserves special mention. Breakfast was excellent with a great selection, and both the restaurant and bar served high-quality food and drinks.
That said, the restaurant service could be improved. The waiters were friendly but often seemed confused and made several mistakes with orders. Fortunately, the quality of the food made up for it.
We also joined two excursions. We were lucky to have Nong as our guide on the night trekking—she was fantastic and made it truly memorable.
On our trip to Cheow Lan Lake, however, our guide was quite disengaged and uninterested, with very little communication or effort to enhance the experience, which was disappointing. Luckily, we switched to Nong, who completely turned the day around.
All in all, a wonderful stay with just a few minor areas for improvement.