The management and hotel is excellent! We had a car which made it difficult to get near the piazza that the hotel was situated upon check in but the managers on site were very helpful and accommodating. We called the hotel and the tuktuk driver met us, ushered us to a free, secure parking lot, then drove us to the property. Once we were familiar with the area and surroundings we could walk to the car park in about 10-15 easy minutes. On a side note, as many Italian hotels the showers are incredibly small. So is the case here but otherwise the hotel room, bed, pillows, air conditioning and service were excellent. Highly recommend.