When we arrived the person in the reception did not acknowledge our presence at all (she clearly saw us some we were less than a meter away). After multiple attempts she finally pointed at some envelopes with names on the counter. Found our envelope (with key and room number), we asked for directions to the room as well as for info about breakfast. No response, she simply looked at us, stood up and left… We speak all Scandinavian languages. Found our room, black mold in the bathroom, broken tiles, only paper cups, hard to find electrical sockets for charging devices, some with extension cords permanently attached… Appreciate that it is an old building but this does not exclude proper cleaning, maintenance and service. Breakfast was ok.