Very helpful and service minded staff, who made checking in and out a bliss. The room was clean, and a bright and lush garden was visible from the room window. Complimentary soft drinks! The hotel was situated very close to the Rhine River with walking distance from the city centre, which was great. Good wi-fi! The room lacked air condition, which made it very hot in the summer warmth. An outside shade system, a big fan and reasonable pricing made up for the hot room though. If I visit Basel again, I would go back!