We had two rooms and one room the AC did not work. The management sent three people to fix it during our stay, but no one could figure it out. We were grateful it wasn't the middle of summer, it was just a bit toasty.
The location is fabulous and the owners respond quickly. The front door is a bit hard to open. We also had a very loud drunk person throwing bottles at our windows at 2am the first night, so bring ear plugs.
Be prepared for stairs to go in and out - the rooms are on different floors and it is a few flights of steep stairs to get to the hotel, which is a little difficult if you have big luggage.
The rooms themselves were nice and furnished with all you need - and the location to restaurants was fabulous. This hotel is inside the walls.