2/10 Dåligt
27 juli 2020
Horrible
This place doesn't just lack attention to detail, it lacks attention to literally everything.
I asked for a quiet room. I was told that it's above the restaurant so there will be music until 12 but afterwards quiet. The music was still on 3AM.
We went to the beach and there was no "avaliable" places, which in this hotel means that if someone comes in the morning and just puts a hotel towel than it is occupied for the rest of the day. This no way of managing sitting if all guests should have a chance to get a sunbed a some time point during the day and have a good experience. As long as there is no personal belongings, a place should not be occupied.
We asked an employee to order at the beach, he promised to be back and never came back. 1h later we finally found another one and he said the same. After explaining that we've been waiting for 1h he took our order.
During dinner we had to wait so long to get help and afterwards 3 different employees came and got our order and still it took forever to get our food. We wanted our food at the same time and I got my food 20min before my friends and everything came in the wrong order. Through out the night we had to get up from our table to find someone to help us.
For breakfast we had the same experience, we were told there were no seats outside then other guests coming after us went right out and sat down. We had to place our order 5 times. Worst thing, they completely ignore the fact that I have food allergies.
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