Hotel located in an excellent position for trams and exploring the city centre. Hotel reception and bar area, welcoming, comfortable and the staff were excellent, kind and courteous and nothing too much trouble. The rooms are very basic, carpet thin and not at all luxurious to walk on, no tea or coffee making facilities in the room not even a bottle of water and paper cups to stand my toothbrush in! The bathroom was nice and modern and very clean, i love a full length mirror and also a safe, however the double bed had 2 single quilts which didnt really work quite frankly the size was just too small. The room heating was easy to control but had no view at all from the 3 huge windows. Breakfast very nice the usual continental cold breakfast with plenty of choice though no decaffeinated breakfast tea or coffee. Only one large proper table for 10 people to sit at to eat, otherwise youre sat in the hotel reception area at a low table and chair, not good for digestion. Would i stay again, perhaps, would maybe try another hotel for comparison, but was spotlessly clean and warm so wouldnt complain, was just a basic room for the price.