The hotel is okay considering it's supposed to be the best in Zamboanga. With that said, the standard isn't too high ratings wise. The good: restaurant and staff were polite and excellent in making you feel at home. Room had a non flushing toilet, no towels, the overhead sink light wasn't working, the safe wasn't working, no toilet paper, etc. but I spoke to the front desk and it was taken care of. The security and door people were polite and friendly. The not good: I went to print my boarding passes (every hotel I've stayed at had a self service kiosk so you can take care of it) but the business staff insisted of doing it but failed repeatedly over 24 hours. Whenever we asked for the room to be cleaned (4 times in 8 days), we'd always be shorted of something. Towels, coffee, glasses, toilet paper, etc. Overall, mixed feelings on the stay.