6/10 Bra
25 juni 2018
Good rooms but bad organisation.
Nothing negative about the tripleroom. Big and spacious, cleaned daily and well working kitchenette.
The organisation however leaves a lot to wish for. We were welcomed by who we think was the owners daughter, given no info about breakfast etc. We got down the second morning and asked for the included breakfast which was clearly advertised on hotels.com. The person who we think was the owner simply said she was busy and therefore we couldn't have it that day. She later said that breakfast was from 7-8 am. Breakfast was really good and tasty. A man who we later learned was calldd Miguel and was the owners friend charged us for our stay but seemed to fail to communicate it further as we got the question if we had paid again and then they claimed we had only paid about half of the total sum due which was really weird. Miguel was kind of childish and weird. One morning when we sat down and had breakfast he disrespectfully said to my vegetarian friend "Just so you know, plants have feelings too." And also he said he sols snorkling tours to pinzon island which cost 120$ but he could sell them to us for 115$. We booked the tout at 110$ with another agency and when I told him that the same night he said (mockingly) "I told you I could sell it to you for 80$" which was a downright lie and a really weird thing to say, especially from someone who worked at the hostel. Also the wifi doesn't work at all in the room and is extremely slow even in the lobby.
Noel
Noel, 5 nätters kompisresa
Verifierad gästrecension från Hotels.com
