2/10 Dåligt
11 januari 2025
Complimentary rodents included
Horrible experience. My wife & I needed to stay 1 night due to a change in flights. The 1st room we were given, was dirty with hair & debris all over the floor. It had not been cleaned. The lady at the front desk apologized & said maybe they forgot. She gave us another room, which wasn’t even better. There were mouse droppings in the bed & the sheets were stained!!! We were offered another room, which I kindly declined as this was not a good trend. Both rooms needed a lot of attention, were very dated, & showed signs of water damage/leaking. I would have several health concerns regarding staying here. If this place was in the US, I believe it would be shut down. I asked for a refund, was told I had to go through the booking platform($300/night)
Hotels.com supposedly reached out to the hotel but was denied a refund request. I wish we had taken more pics, but we were horrified/disgusted & wanted to leave asap. Don’t waste your time booking here unless you’re ok with dirty rooms and mice.
Joseph
Joseph, 1 natts resa
Verifierad gästrecension från Hotels.com
