The chap who was on reception during our stay (Abdallah - apologies if I've misremembered, or misspelt, his name) was welcoming, helpful, pleasant and friendly.
The room was very comfortable, and the presence of a fridge was very welcome, as was access to the kitchen downstairs. In the bathroom, the shower was great, but the toilet was a little bit tall/raised up, making it a bit awkward to sit on, and the seat wouldn't stay up on its own and had to be held in place in case it fell back down.
The coffee and cake in the cafe downstairs were lovely and reasonably priced.
Some of the carpet on the stairs was a little worn and, while it wasn't a problem for us, it could be a potential safety issue if it's not replaced/repaired soon.
Overall, an enjoyable stay.