This hotel gets 5 stars for the staff, who were friendly, helpful, and caring. They definitely do everything they can to make your stay pleasant. Our room was clean and comfortable and was cleaned every day. This is definitely a quaint old colonial style building, that is very quirky. The location is less than a block from the beach and very convenient for many restaurants. The only cons are the overuse of fake flowers everywhere, and the breakfast that gets pretty boring after a couple of days. But overall, we enjoyed our stay here and would return if we ever revisit Santa Marta.