opulently decorated, though rooms are indeed very dark which gets annoying (esp in bathroom as impossible to do makeup etc). incredibly annoying, overly complicated, lighting switch setup in room, via multitude of knobs and switches though half are mislabelled or do nothing. only small towel each & just x1 nespresso pod per person per day and NO MILK! and were beyond shocked to be told we should go and buy our own milk (once managed to negotiate with reception staff to have some delivered to room the next morning at an agreed time… we waited for one hour before giving up and heading out (an hour later than planned)). staff were very unhelpful and mostly gave impression they would rather be anywhere else. unsuccessfully tried x3 times to go to cocktail bar. 1st time was shortly after arrival, though it was empty and didn’t fancy idea of a drink with staff looming over us in dead bar, 2nd time was after we’d been out all day and wanted quick nightcap before heading to bed but were told we’d have to pay cover charge per person even though we were guests and half the bar was empty & 3rd time we were told they were closed even though it was within their apparent open hours and staff were still milling about. given we were out all day, it was fine as a base to return to each night (and in all fairness the bed was super comfy). but the whole place has vibes of a hotel that was once 5star but is either on way under or just severe penny pinching and now more like 3.5 star.