4/10 Hyfsat
31 december 2024
Bad "doggy" smell in room
Checkin was quick & easy - no problem there. The room was average for the price - no problem there either.
However, late in the evening the room "freshener" wore off, and its scent was replaced by a distinct smell of dog, and even dog pee at times. If my wife had not been sound asleep for a couple of hours at that point I would have asked for a change of room.
I mentioned at checkout that I was unhappy. The desk clerk apologised, and said that if I had told him early he would have moved us to another room. I pointed out to him that the bad smell was masked by an air freshener when we checked in, so I was unaware there was an issue. He apologised again, but clearly could do nothing.
I wish that there was a way to select only rooms that had not had "pets" staying in them
Malcolm
Malcolm, 1 natts resa
Verifierad gästrecension från Hotels.com
