I enjoyed my stay at the Westin, but there was a strong, unpleasant odor coming from the vent in my room. I notified the receptionist, and when I asked if they could adjust the fees due to the issue, the young lady smiled and simply said, 'No,' which I found quite rude. The smell was so bad that it kept me from sleeping. I also asked if anyone else had complained about the odor, and she confirmed that others had noticed it too.