A nice hotel, would perhaps stay here again.
Very friendly and nice staff, makes you feel very welcome.
Clean rooms with nice beds. Warm showers, clean bathrooms.
Allright roomservice, the food is of typical Ukrainian quality. Acceptable, but not more.
Used laundry services, very good and quick turn around.
However, to the bad things:
Three of the days i used the wifi it worked 20 seconds, and not for 40 seconds. It kept asking for password. And here it gets technical. Due to total incompetence by their IT guy, or the "Master" as they refer to when i complained about the wifi. Since they have the same SSID name (Hotel) with password and without password, the client does not know what to use. Okay, the seems to have fixed that naming the restaurant wifi "Hotel_free". Excellent wifi coverage, but no dhcp, no ip. And without ip the network is not of much use. Sometimes their equipment (asus) shows their configuration wizard informing the users the cable is not connected and configuration is required.
A job that would take 3 minutes using a remote connection took me 45 minutes due to poorly wifi (great connection, but no ip, or dropping connection)
The manager/owner of this hotel needs to do something about the incompetence of their IT department and hire some real professional to overhaul the entire wifi network. Their current setup is crap and really stops people from working on their rooms.