Worst hotel I ever stayed at.
Booked a club dubbelroom for me and my husband, because we didn’t wanna end up in the basement.
The rug in the room was disgusting.
The bed was so soft, it almost broke my back. It felt like we sunk into the bed.
Overall the room didn’t give a 4 star vibe.
We checked in around 11 am, and would get access to the room at 3 pm. Not a problem at all.
But it became a problem when the staff then says that we can’t leave our bags at the hotel. Excuse me? I’ve never been to a 4 star hotel where you can’t leave your bags???
The girl in the reception then changes her mind when she saw we had small bags.
When checking out at 11 am, we wanted to leave the bags again. Our flight wasn’t until 6 pm. But no, that wasn’t possible at all. So the girl in the reception said that we could storage the bags at a shop near the underground for maybe 5 pound.
So we went to the underground, asked for direction to this place, checked every street, but couldn’t find it. We even asked for help several times from people on the street, but no one knew about this mysterious place.
This is not a 4 star hotel. This is 2/3 star.
Save your money, or put extra money in and stay somewhere else. I feel robbed. Even the breakfast was a disgrace. Never again.