We are a family of four with two children of 3 and 7 who have backpacked via California, Hawaii, Japan, Vietnam and Hongkong. Since the accomedations are the ”safe haven” when you explore the World as we are, we choose our hotels and apartments carefully looking for a smooth stay, with friendly athmosphere and if possible pool facilities. :-)
The central location in district 1 is the main benefit for the hotel as well as the price was lover than similar hotels.
However. Since we travel with children and choosed the hotel partly due to it had a pool and spa facilities, it was a huge dissapointment. The staff in that area was rude, the pool was dirty and both water in pool and jacuzzi was freezing.
Otherwise both Bell service and reception were nice and breakfast was free and ok.
We were happy about the stay due to its location, but had better hotels both in Hanoi, Hoi An, Da Lat and Phu Quoc, the other places we visited in Vietnam.