We had a room next to the casino. Its very very noisy from the guests untill 02.00am and from the show in the theatre. Not recommended for familys with children.
The room is ok, byt the bathroom is very very old. Toilet and lamps broken but no response in 2 weeks.
The cleaning is ok, the days when they clean. Not everyday.
They have no clue how many people who lives in the room. We where 4, and we never got towels for everybody, exept when we spent an hour to hunt them down.
1st Pool area is perfekt. Very clean in the calm pool. The other pool where all the events are, and more people,is dirty and very very loud. No rush for sunbeds this time(but its covid-19 still so I guess thats its more crowded normal years.)
Beach perfect!!
The buffe resturant is no good. You sit and wait for service for ever. Easyly 30 min, and when you give upp and get your drinks by you selves, the bar send you back to table.
The reaturant some times runns out of food. Or... at least part of if.(the good stuff that everybody wants)
The tema-resturantes is perfekt!
When we visites the hotel its mandatory to wear mouthgard inside. But 1/2 guest does not care, and 1/5 of the staff either. And there is no staff to say anything. And thats really really bad.
The buffet resturant is worse. A lot of russian guest at this time and they have real problem to understand what a queue is, and also there, no staff to keep order.
Overall its a "good" hotel. Children loved it and the price is right.