8/10 Väldigt bra
25 november 2024
We came for the Polar Express Train Experience. We had decided at the last minute to stay at the hotel. Glad we did as it was easy for getting ready for the train and walking around afterwards.
The worst part is I would NOT recommend the dinner at Fred Harvey. It was TERRIBLE!! We did get refunded. However this restaurant is NOT set up for the number of people they’re doing for the Polar Express. We bought the food tickets in September but they were allowing walk-ins. When we came in at 7:40pm they were out of most food. Salad bar was empty of food and plates. There were two lines for hot food. 1 line had 1 guy making individual pasta orders! My husband stood in line for 30 minutes for pasta. Gave up. Went back when the line went down. Waited 20 minutes again. Then cook said he had to leave for 5 minutes to wash pans. This is NOT how you serve the masses. The other hot food was gross. This was by far the worst restaurant experience we’ve had at a place. If you’re serving kids - most like pasta - you don’t have one person making individual pasta dishes!!! You make mass quantities of spaghetti. You’ve been doing this for years but it felt like this was the first weekend the restaurant was open. I don’t think Fred Harvey would have approved. Everything else about the stay was great.
Mindy
Mindy, 1 natts familjeresa
Verifierad gästrecension från Hotels.com
