Overall our stay here was OK.
The Hotel is old, the standard is quite low. You can tell people used to smoke here back in the days. The windows in the rooms are thin as paper, and when the wind is howling on the 11th floor, you need earbuds for the overwhelming noise level.
There is a urin/mold-smell in the pool area. No changing rooms, and no bath robe or slippers is provided to take you from the room to the pool.
The breakfast is actually quite good, but the dinner buffet was a big joke. Quite disgusting actually. But so are the food standard quite low in the whole of benidorm.
We managed to change room after two nights (from 11th to 5th floor), but the hotel manager was obviously bothered about this, and said ”it’s not our fault it’s windy today, you should have told us earlier, and so on”. Ok señor, thank you for your help.
The staircase is build in such a way so there is a hole all the way down from 11th floor to -2. And the fence is so sparce so a child can easily squeeze through. There is even a sign in the reception about this danger, but no action is taken. (The sign looks like its been hanging there for 50 years).
The view is good, and the indoor pool keeps the kids busy on a rainy day. 2 minutes walk to the beach, and 5 minutes to several good indian restaurants (when you get tired of the british cusine; fries and micro-pizza.)