I stayed in the hotel for two days, and experienced both ups and downs. Up: good breakfast, but (down) had to wait 20 min for my on-order scrambled eggs with bacon. There was no ketchup or red souse. Up: nice room, but (down) the air conditioner had just one setting, cooling +21 oC full speed, take it or leave it. The bathroom had no hooks to hand clothes on, the shower had no door (thus water splashed on the floor), and there were no cups to put my toothbrush in. There was a fridge, but no cups or utensils. Up: swimming pool, but (down): it was only reachable by elevator, while the door to the stairs was locked. Isn't it against the safety rules?
There was no towels in the pool area. The safe box in my room was locked; personnel said - ask again tomorrow. One ATM on the ground floor malfunctioned, another one at the entrance was switched off, and both vending machines in the lobby had a sign "out of order" (but otherwise seemed OK). I asked in the restaurant to see the menu - got a QR code that led nowhere. At the end of my stay I wondered whether anything in the hotel was working properly. Oh, and a cherry on the cake - when the internet page asked for my comments, I dutifully filled in the available space, clicked "submit" and received an error message. To finish on a positive note - the personnel did print out my boarding pass. Thank you!