Arrived at 12, did not notice the late check in time. Was told to come back at 2. Asked if i could switch clothes and take a shower somewhere, been traveling all night and had a meeting at 2. Was told no, had to switch clothes in a public toilet. Turned out they have a gym and spa. Distance to closest station is not 7 minutes, its 17 minutes according to Google maps. Asked if i could borrow two adapters for charging, was told no, could borrow 1. Deposit is higher than the stay, 500hkd, and the deposit is freezed for three weeks without reason. Room was clean and nice. Service and hospitality is similar to the rest of Hong Kong, worst in the world.