Staff at front desk was extremely rude and unfriendly when my room flooded from the bathtub leaking, room also smelled like mildew, had mold in corners, and wood on doors and baseboards is rotting from water damage. Room i was moved to didnt seem to have been cleaned in a long time, from burn holes all over in a non-smoking room, to hair covering the bathroom, stained and dingy towels, it was not a great experience.