6/10 Bra
22 januari 2024
Great service and food. Bad rooms.
The hotel is very old, and it is very visible when entering the rooms.
The showerhead was full of mold, the tiles were cracked all over the bathroom. The faucet was not correctly installed, so it was loose.
The windows were not sound proof, so you can hear anything happening outside. Dogs were barking all night long.
The AC was not able to cool the rooms because it was winter time. It was constantly 25c in the room. The tip we got was “open the windows”, which did not help. (Something we noticed was all shops, the mall etc. had awfully warm climate. Maybe something normal here.)
For a 5 star hotel - they really need to renovate their rooms!
To the good points; the restaurant was perfect. Food was great and tasty. The staff at the hotel were friendly and helpful. The lobby area along with the bar/restaurant is nice and a great place to hang out at.
The mall next door is good and we spent most of our days here.
But because of the state of the rooms, we have to give the hotel barely 3/5.
Verifierad resenär
4 nätters resa
Verifierad gästrecension från Hotels.com
