I'm not a hotel/motel snob by any means, but from check-in to check-out this wasn't a great experience; that said, it wasn't the worst but it's up there. Definitely not worth the amount we paid on the room. The check-in was rough. They said their system was down so they couldn't check our reservations and had to take our card, drivers license, reservation number, etc. manually which took forever. The staff was friendly, it just wasn't an easy or good experience and the room was not in good condition, especially for the cost. Maybe if we paid a very discounted rate for the room, but for the cost we shouldn't have missing light fixtures, broken furniture, broken faucets, broken curtains, etc. (see pics) I'm not sure if it was paint or blood on the carpet, but it was not something I want to see in a room I'm staying in. Upon check-out they wouldn't provide a receipt and they charged my card for a deposit that was supposed to be refunded after we turned in the keycard. When he told me I needed to sign and I told him it was supposed to be a refund not a charge, he stated that I was signing for the refund and showed me a merchant credit statement. It has now been 4 days and my card was charged, then refunded, then charged again. In the end, I had to dispute this charge with my credit card company. I honestly won't stay here again.